Have you placed an order with us and not yet recieved your download link?
If so, please click here to use our order lookup page to find and download your order:
Click here to see Add your chosen products to the cart, then click the green checkout button (Not the paypal button). Then, fill in your details on page one of checkout and click next, then you'll see a space to add the code: "Have a discount code? Enter it here:" Paste in the code and hit the "Apply" button, and you'll see the price update when the code is added. Then add your card details or click the paypal button to use paypal. Click here to watch the video.
If you are having trouble loading or using a Kontakt library (such as kontakt instruments going into demo mode etc) then please read our Kontakt Load Guide:
If you have a customer support issue, general enquiry, questions about our products or anything else please contact us by email:
IMPORTANT NOTE: We get alot of email, so please be patient with us - we WILL respond to your enquiry as soon as we can :)
5th Floor,The Margolis Building, 37 Turner St, Manchester M4 1DW
Producers Choice Ltd, whose registered office is at 5th Floor, The Margolis Building, 37 Turner St, Manchester M4 1DW.
Registered in England and Wales under Co. No. 08475986